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Privacy Policy

We take your privacy very seriously and this privacy statement is here to help you understand what we may do with any information you give us about you. This privacy statement only relates to our website and does not extend to your use of the Internet outside of our website or to any websites that are linked to our website.

You can access our website home page and browse our site without disclosing your personal information, but if you do give us your personal details, you are accepting these terms. If you do not agree with this privacy statement, do not give us your details. This privacy statement is part of our Terms and Conditions. We may need to update this privacy statement from time to time. You should regularly check this page to make sure you have read the most recent version.

In this privacy statement, we, us and our, refer to Swaledale Woollens Ltd, registered in England and Wales company number 04494717, VAT number 797 247 181.

Personal information provided is stored for our own records only and will not be disclosed to third-parties. Online transactions are processed on secure third-party servers using encyption, we do not gain access to your card information at any time. Cookies are used on this shopping site to keep track of the contents of your shopping basket once you have selected an item.

Information we may collect about you

If you want to buy things from us, you can register on our site. Registration involves you giving us the following personal information:

  • Your title, name and address (including option to save different delivery addresses)
  •  Contact phone number and e-mail addresses

Registration enables you to save baskets as wish lists and speeds up the ordering process, however, you do not have to register with us in order to place an order.

How we will use your details

We will only use your contact details in order to contact you via email or phone relating to a specific order you have placed with us. Currently we do not send out email newsletters. We never give or sell our customers details to third parties.

Where we store your personal data

All information that you supply us with is stored on secured servers. Payment details are entered on the servers of a secure third party payment provider.

The data that we collect from you may be transferred to, and stored at, a destination outside of the European Economic Area (EEA). If you do register for our site, you agree to the transfer, storing or processing of data in this way. We will take all reasonable steps necessary to make sure that your data is treated securely in line with this privacy statement.

About cookies and the way we use them

In common with other websites, we do also use "cookies".

A cookie is a small file that a Website puts on your hard drive so that it can remember something about you at a later time. Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order and retain the contents in your shopping basket.

This website does automatically ask you to accept the use of cookies.

You can control the use of cookies on your computer and can turn them on or off at anytime. Please refer to your internet browser documentation.

Please note: We do not use cookies to store any of your personal or financial information on your computer.

You can control the use of cookies on your computer by either enabling or disabling them yourself. However, if you do turn cookies off you may be unable to register with us, login or purchase from our site. You can get more information about cookies at www.allaboutcookies.org.

Contact Us

Please feel free to contact us with any questions, comments or queries regarding this privacy policy. All questions should be directed to mail@swaledalewoollens.co.uk. Alternatively simply call 01748 886251.